This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.Dayna
Fernando and Araceli were always understanding and willing to help.Wendy
I was extremely pleased with the professional and friendly service I received from Patti. Our transaction was not an easy one and required a lot of documentation but Patti was always on top of what was need and why and very happy to assist me in any way that I needed. She has a great relationship with the processors and underwriters and an excellent escrow officer that also went out of her way to complete our refinance in 30 days! We couldn’t have ask for a better experience with a lender. Thank you Patti and American Family Funding.
I just completed a mortgage refinance with Patti Handy from American Family Funding and I was extremely pleased with her knowledge and friendly and professional service. It was a complicated transaction that required some extensive paperwork and she explained what was need and why and helped me whenever I needed assistance with a positive and upbeat attitude. The processors and underwriting all worked well together and she uses an escrow officer that is outstanding too! A really great experience and we funded our loan in 30 days! Can’t say enough about Patti and her work.Trudi
Fred and Linda were very easy to work with. We were not the easiest clients to deal with, but they remained patient with us, worked extra hours and were always pleasant! If I had to do the whole process over again I would hands down use them again! Excellent service.
Pleasure to work together, Dave.
Best part… you answered all my calls and if you didn’t answer exactly when I called, you called me back shortly!Jeffrey
Fred Arnold and team never fail. The rate was good and the process ran smoothly. This time it was for a home purchase in Palm Desert California. I’ve used Fred’s services many times in the past for previous home purchases and refis and always with satisfaction and that’s why I always recommend Fred to friends.
Fernando Gauna was amazing! As first time home buyers my husband and I were nervous and didn’t know what to expect, we had heard some horror stories. Fernando made himself available around the clock for questions or concerns. You can tell he has been doing this for years, he is so knowledgeable and put our best interest first! He personally walked us from start to finish with our loan, helped us compare our options, we couldn’t be happier! We wont even consider working with anyone else for future needs. Thank you Fernando!!Isabella
My husband and I don’t usually review anything. In this case, Fred Arnold of American Family Funding did a terrific job. The whole process was fast and efficient. I am so impressed with his staff and Fred. He is an energizer bunny with such an interesting life. And, his integrity is the best. Not many like him at all.
We really enjoyed working with Patti. Thank you. We will work with you again for future purchases or refi. We will also recommend you to family and friends. Thank you again.Dawn
She is passionate of what she does and it shows in her results. She makes everything work. She is the best ! I highly recommend to use Linda you will be very satisfied. She will walk you all the way through. If you are buying for the first time or not.
From beginning until closing David and his staff were highly responsive , helpful and delivered exactly what I was hoping to achieve with my re-finance. 2 👍🏼 👍🏼Susan