American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
Rhona was available to answer any questions I had, no matter what time I called her. The service at American Family Funding was excellent - thank you.
Cesar
Jilyn, your team exceeded my expectations as always!
Brenda
Dealing with the American Family Funding team was an absolute pleasure. Every team member went above and beyond in making sure we were aware of the process and where our paperwork was at any given time. I recommend American Family Funding and Fred Arnold highly.
William
<p>Tom handled our refinancing experience with care and expertise. </p>
<p> Matthew </p>
Patti is very knowledgeable, compassionate, flexible, conscientious and just a very nice person!
