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Vanessa was absolutely amazing during the entire loan process! Her wealth of knowledge and experience during her time as a loan processor ensured that I had all the rights documents submitted well in advance to ensure a smooth transaction. She was always ten steps ahead, kept me informed, and was an absolute pleasure to work with. I'm definitely coming back to her for my next loan!

Fernando is helpful and courteous.

I just wanted to thank you for all your help and the fantastic job that you did in getting me and Carol a jumbo loan on our house in Pasadena.  I was very impressed throughout by the care and professionalism of our interactions and of how careful you were and Affloans was not to mislead us in any way but to give us reliable information that we could plan on.  I shopped around in looking for a mortgage company and I did have two other irons in the fire, which were both big companies - one a very large bank and the other a very large retirement investment company.  Of the three mortgage companies I was working with Affloans was by far the most satisfactory, which is why I eventually went with the Affloans loan. The personal service and focus on our needs was far better than the other two companies.  So I am very grateful indeed for all your help and I look forward to meeting for a meal, as we did in London at the beginning of our mortgage application.  

Patti was always honest with me and told me what my options were and was available to answer any questions and concerns that I had. It was my first refinance experience, and was a good one. She always kept me in the loop throughout the process. It can be stressful for all, but I knew the process would take a while. She and her team were very patient and understanding when I had to explain the status of my line of work. Fortunately in the end, it worked out!