This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.
Dayna
Working with Rhona and her Mortgage Company was excellent She was helpful in answering my questions and explained how refinancing would work for me. I was very satisfied with the outcome. There wasn't any stress in making my decision and I'm very pleased. I would suggest her to anyone for a satisfying experience.
Helen
Fernando and Araceli were amazing! They went above and beyond as our loan officers to really walk us through the process and make such a important decision much easier and smooth. Given our agent was not as helpful, we really relied on Fernando and every step of the way he was professional, quick in response and really made us feel comfortable. They were both very responsive and explained the process in a language we understood. Hands down we would go with Fernando for any future mortgage loans. Thank you!!!
Sarah
Jake was a pleasure to work with. I was referred to him by a mutual friend. I spoke with him years before he handled our mortgage. He helped me through the process of learning how much I'd need to save for a down payment, credit score, and paperwork needed in order to fit my future payment into my budget. Years later when ready to buy he walked us through the process of pre-approval, underwriting, and all the closing steps. He kept in touch through email, phone, and text. With his help we waited until the right time to lock in the lowest interest rate, right before they went up. Everything was very handled very professionally and friendly. He gave honest advice as to the best products and options available. Getting approved was extremely smooth. And when there were some last minute changes these we handled quickly and easily by Jake. Closed on time with no issues. I cannot recommend him enough. He's awesome.
Dan
Your team always exceeds my expectations! I love working with you Jilyn, that is why we work so good together 🙂
Brenda
I had the pleasure to work Jake. He was very professional and easy to work with! Will recommend him to all my friends. Thank you for helping us buy our home!
