It was a fantastic experience! Stress free really. Fred, you did such a good job of keeping me updated every step of the way!
Tracy
Patti was incredibly helpful, professional and creative. She was very hands on walking us through the loan process, making it simple and stress free. I would recommend her services to anyone.
If you want honesty and someone that takes time to explain to you everything throughout the loan process from beginning, middle, to end then Jilyn and her team are the best. You won't be disappointed and I have already referred her to friends looking to purchase a home.
Alfredo
Keep doing what you are doing. This message was by far the best service you provided, Fred! Thank you.
Jake was always there to answer any questions we had. He was very knowledgeable, even on things you wouldn't necessarily expect. He eased all our worries and took customer service to whole new level.
Nathan
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
