We loved working with Patti on our refi! She was so professional and on top of the whole process. She was also very creative and helped solve a hiccup we had with another property. I highly recommended Patti for any mortgage needs!
Mara
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Patti has been extremely helpful to us. the combination of her thorough knowledge of the mortgage business and her grasp of the current mortgage environment along with her naturally genuine, high touch approach have made home buying and refinancing so much easier to digest. We will work with her every time and have gladly referred her to friends and family, who have all had the same comments about her. I would recommend her to anyone.
Patti is the very best at what she does. She is extremely detailed, makes sure that every aspect of the process is communicated and goes out of her way to make things run as smooth as possible. Patti is very professional and knows how to get things taken care of. We would not have a mortgage today if it wasn't for Patti. We recommend her to all of our friends and family looking to buy a home.
Patti assisted me with refinancing two times. She stayed on top of things and kept me informed as to how things were progressing. Patti is a true professional and I wouldn't hesitate to utilize her services in the future.
Mike and Shelley
This was the smoothest and fastest refi! Jake made himself available when we were available, to review documents and sign papers - no matter how late I got home from work. I won't hesitate to recommend him to my friends and acquaintances.
Shelley
Fred helped us consider the options available to us for pulling some money out of a house my siblings and I own. His analysis led us to refinancing the property. For the following two months, Fred stayed on top of the process, guiding us and keeping us posted on the process. He was consistently upbeat, thorough, and professional.
Overall, it was a good experience. They made sure to make it as easy as possible. Very satisfied with service, Vytas.
