This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.
Dayna
Thank you Fred Arnold! This is our second Re-Fi with American Family Funding and Fred always makes sure he comes personally with the initial paperwork and walks us through the WHOLE process, who we will be hearing from, what comes next, etc. We would never go anywhere else, we always finish on time, and feel like we have been well taken care of. Thank you again!
Oksana
Jilyn was awesome to work with. She worked with us and guided us every step of the way even before being able to get pre-approved. She let us know exactly what we needed to do to improve our credit to be able to purchase our home. Without Jilyn I don't believe we would be in our new home.
We used Vytas when we bought a new home at the end of 2014. He came highly recommended by our real estate agent. Our experience was so positive that we will definitely recommend him to friends and family. After we spoke the first time, he came by our home to meet us in person and answer any questions we had. Every communication after that was just as great. He kept us posted on the progress of our loan, what to expect regarding next steps, etc. He'd even call both my spouse and I with news to make sure we were both updated, which was a nice touch. Thanks to Vytas, we were able to get a beautiful new home that we love. Our experience with him really exceeded our expectations...he's smart, professional, thorough and just a really nice guy.
I have completed many real estate purchases and refinances over the years. Vytas work stands out as being the easiest and most supported transaction. Vytas was ready to work around my schedule; early mornings, evenings and even personal visits on the weekend.
VYTAS, OUTSTANDING CUSTOMER SERVICE, VERY KNOWLEDGEABLE, VERY PATIENT WOULD RECOMMEND AND REFER TO FRIENDS AND FAMILY. WITH OUR WORK HOURS HE WAS ALWAYS THERE TO PICK UP OUR CALLS, EMAILS AND TEXTS. DEFINITELY GOT THE JOB DONE RIGHT!
Olga
The service and personal attention was and continues to be extraordinary, that was beyond our expectations. The speedy service in which we were able to accomplish our goal, a home, for this we thank you Patti Handy.
Irene
