Jake's level of service is top-notch. We wanted to refinance our condo and he was the go-to person for it. He's worked with our family for years now.
Fred Kreger was always helpful and professional. He kept me informed at all times, the service was excellent.
Elizabeth
Truly unsurpassed service from the first phone call to the signing of closing documents. We are customers for life!
Julie
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
Jake is professional, kind and extremely helpful. This was a process out of my comfort zone and Jake made it a positive experience in every way. He went out of his way to assist and accommodate us as we have a very busy work schedule. Jake is the best he was encouraging ,supportive and helpful through this process. I highly recommend him. He is AWESOME!!!
Laura
Hi Jake we are getting settled into the new house we all love it the family couldn't be happier. Thanks again for all of your hard work . I know there were a lot of obstacles but I know u did an amazing job
Gabriel
