Fred went out of his way to meet with us on a Saturday. We had a lot of questions and Fred answered everything to our satisfaction. Fred made himself available for any residual questions from either ourselves or our real estate agent. Upon completion, Fred was there to follow up on everything and make sure we were satisfied.
Karen
Working with Jilyn Crawford was an amazing experience. She offers personal help every single day! She is a wonderful human being. She explained every step and answered our constant questions and alleviated our fears. She answered her phone directly, always with a pleasant, helpful, detailed answer. She made us feel completely taken care of.
Chuck
I've known Jake a long time, and knew he'd be the first person to ask about our lending needs. Very trustworthy, very helpful, and took the time to explain everything new to us. Thanks Jake and company!
Nick
Fred and his team did an amazing job! Everyone was kind and clear on what they needed from me. Fred was able to find my loan early and we were able to close sooner than expected! Thank you!
Kendall
This was the smoothest process anyone can ask for! Patti made it seamless and took care of every detail. She walked us through everything and gave us creative solutions with our funding. I really love that she took the time to explain everything so that we understood our obligations from costs/fees, impounding totals and our monthly payments. No surprises. In case you are wondering, I had a few surprises from using previous advisors and Patti definitely raises the bar pretty high. We highly recommend using her in the future.
Tarsia
Steve, I am writing you to say Thank You for all you have done for my parents in helping them with their Reverse Mortgage. You did a wonderful job helping us understand how this all works and helping us through the process. You answered all of our questions and made this process so much easier. We appreciate all of your hard work! We will definitely recommend you to other people who are interested in doing a Reverse Mortgage.
