I believe the client overall service and satisfaction was very much at the top of your list by you and your team
Jesse
Fred and Nicole at American Family Funding were amazingly thorough and responsive to all the questions and uncertainties of our first home buying experience. I felt that Fred was patient and supportive in explaining all of the options within the complex process of buying a house and he was willing to repeat things, that I didn’t understand the first time, without causing me to feel pressured or overwhelmed. These guys rock! And I will definitely …call AFF again if I ever need to buy another house.
Dave
Awesome service, great to work with at all my crazy hours between my wife and I.
Paul
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
David helped me refinanced my house and provided me with various loan options that I can get qualified and afford to pay. David and his team listens and works with you. At the end of the day, I experienced that I selected the right mortgage company to guide me through the loan process and the right person to get me refinance my house.
Jiann
Thank you so much much! I appreciate all your hard work. I felt very comfortable working with you since the first time we talked. The home buying process was all new and intimidating to me but you managed to walk me thru it with ease & grace. Thank you!
