Jake went out of his way to make sure that we got the loan that we needed.
David
I have used Vytas for refinance twice, and to purchase a new home once. We keep going back to him because we get good rates, and the service is great. He even closed our out of area new home purchase early (less than a month). He made it very easy to get all paperwork done via PDF files without having to make a trip to his office.
Paul
We needed to end our PMI payments, reduce or interest rate and shorten the length of our payoff time. Rhona put a package together that did all of this and then walked us through each step of the process. She was completely professional and went out out of her way to make sure we understood everything. We were very pleased!
Mark
Patti and her team were so very efficient in working with us. Everything was explained clearly and succinctly. Even the correspondence we had to complete in the computer was doable. If we had issues, there was strong support to enable us to complete it. The process was so very fast compared to when we refinanced years ago.
Debbie
Your team always exceeds my expectations! I love working with you Jilyn, that is why we work so good together 🙂
Brenda
Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
