Patti goes above and beyond, even answering her phone at 9pm on a Friday. Patti was the deciding factor when choosing a lender.
Matthew
Fernando and his team have been great. This is the second time that we have done business together and I am very satisfied. I would definitely recommend him to anybody I know that is looking for a mortgage.
Anthony
I've had the pleasure of working with Fred and his team for years. Under stressful circumstances, they are always incredibly patient, and kind. Their positivity and helpfulness is clearly by design, rather than on accident. I am consistently impressed with the level of professionalism with a personal touch, provided by American Family Funding and recommend them wholeheartedly.
Erika
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
Jake was very pleasant to work with; highly knowledgeable and excellent service.
Dolores
You were ready to close and had docs in escrow weeks ahead of our close date...not to mention since the concurrent escrow delayed our close you were able to extend my client's lock at no extra expense. Thanks Fred Arnold!