This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.
Dayna
Jake was a pleasure to work with. I was referred to him by a mutual friend. I spoke with him years before he handled our mortgage. He helped me through the process of learning how much I'd need to save for a down payment, credit score, and paperwork needed in order to fit my future payment into my budget. Years later when ready to buy he walked us through the process of pre-approval, underwriting, and all the closing steps. He kept in touch through email, phone, and text. With his help we waited until the right time to lock in the lowest interest rate, right before they went up. Everything was very handled very professionally and friendly. He gave honest advice as to the best products and options available. Getting approved was extremely smooth. And when there were some last minute changes these we handled quickly and easily by Jake. Closed on time with no issues. I cannot recommend him enough. He's awesome.
Dan
Jake's level of service is top-notch. We wanted to refinance our condo and he was the go-to person for it. He's worked with our family for years now.
American Family Funding is a great lender. I highly recommend them!
Tim
Besides his knowledge and professionalism, we really appreciated Fred Arnold'sguidance, advice and support as we were trying to re-fi two residences at the best rate.
Peter
Fred Arnold - your attention to detail is great and working everything in a timely manner - thank you.
