We needed to end our PMI payments, reduce or interest rate and shorten the length of our payoff time. Rhona put a package together that did all of this and then walked us through each step of the process. She was completely professional and went out out of her way to make sure we understood everything. We were very pleased!
Mark
Fernando was very helpful
The process seemed to take longer than I remembered, with that said I am pleased with the results
Russell
Rhona was professional and a pleasure to work with. She was always 5 steps ahead of me. And communicated throughout the process so I was always informed. Thank you Rhona!
Beth
This was my first time buying a home. Jilyn was recommended to me by a local realtor and she was the perfect lender for me! She listened to my needs and helped me find a loan at a great rate for my targeted budget. There was never any pressure for me to make a decision that I wasn't sure about, and she was 100% honest through the entire process, from pre-qualification and estimated rates all the way through closing, no surprises. We closed at a rate that was very close to the original quote when we were just running numbers, and the combined loan, local taxes, and other costs came in right at my target monthly budget. She was very helpful and truly went above and beyond to be on-call whenever I needed her help and answer every question about the buying process that I had. I would definitely recommend Jilyn to others and especially those who are buying their first home such as myself. I would be happy to work with her again for my next purchase.
Jeremiah
QUICK CLOSE, READY AHEAD OF SCHEDULE, THIS APPLIES TO THE LATEST CLOSING FOR BRIAN AND AMANDA ALSO!!! THANKS PATTI!
Larry
Patti gave 110% customer service! She went above and beyond for my family to close our loan before Xmas. She was very easy to get a hold of and would always call us back right away. She was honest straight from the beginning of our process. I would definitely recommend her to everyone I know!