I've had the pleasure of working with Fred and his team for years. Under stressful circumstances, they are always incredibly patient, and kind. Their positivity and helpfulness is clearly by design, rather than on accident. I am consistently impressed with the level of professionalism with a personal touch, provided by American Family Funding and recommend them wholeheartedly.
Erika
Vytas, we want to express enormous gratitude to your and to your agency for helping us with a house loan.
Our other experience with borrowing a loan to buy a house was very stressful. With you it was very smooth and fast. You explained to us in advance how it is going to work. Whenever we had a question, you would immediately answer it. Your knowledge, expertise, caring for your customers, incredible team of loan officers who work with you made the process of buying a house effortless. Our friends would tell us that it took them two months to close on a house, we expected the same. When we closed on a house in 5 weeks, we were amazed and so excited to move to our new home. Having other experiences of getting a loan that were very stressful, made us appreciate you and your company even more. You stand out as exceptional loan officer who has integrity, excellent customer service, expertise and communication skills to make our dream of buying our home true. Thank you from the bottom or our hearts.
Jake was a pleasure to work with. I was referred to him by a mutual friend. I spoke with him years before he handled our mortgage. He helped me through the process of learning how much I'd need to save for a down payment, credit score, and paperwork needed in order to fit my future payment into my budget. Years later when ready to buy he walked us through the process of pre-approval, underwriting, and all the closing steps. He kept in touch through email, phone, and text. With his help we waited until the right time to lock in the lowest interest rate, right before they went up. Everything was very handled very professionally and friendly. He gave honest advice as to the best products and options available. Getting approved was extremely smooth. And when there were some last minute changes these we handled quickly and easily by Jake. Closed on time with no issues. I cannot recommend him enough. He's awesome.
Dan
Patti Handy is second to none. Her expertise in her field is very apparent. Patti is knowledgeable and incredibly helpful.
Laura
Communication about the process was excellent; everything went smoothly and quickly. It was simple and a positive experience.
Rhona works tirelessly for her clients and takes their success personally. This is the third time we have worked with her and we will gladly do so again, if the opportunity arises.
