We would like to personally thank David Cantrell of American Family Funding for his time and effort in helping us with our home refinancing. David along with Tami and Danie were very professional and made sure that everything went smoothly during the process. Again, thank you for all your help and we will definitely recommend your services! God bless.
Judea
Jilyn went above and beyond to help Raul and Melissa get into their first home.
Kim
Fernando and Araceli were always understanding and willing to help.
Wendy
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Patti and her team at American Family Funding provided excellent service for my husband and I in the purchase of our new home. We started the loan process with a different company that was slow in proceeding and at times unresponsive. When we switched to American Family Funding, Patti started immediately, kept us informed, completed each step quickly, and had us at closing in record time. We would highly recommend Patti Handy and American Family Funding.
Robert
Vytas, we want to express enormous gratitude to your and to your agency for helping us with a house loan.
Our other experience with borrowing a loan to buy a house was very stressful. With you it was very smooth and fast. You explained to us in advance how it is going to work. Whenever we had a question, you would immediately answer it. Your knowledge, expertise, caring for your customers, incredible team of loan officers who work with you made the process of buying a house effortless. Our friends would tell us that it took them two months to close on a house, we expected the same. When we closed on a house in 5 weeks, we were amazed and so excited to move to our new home. Having other experiences of getting a loan that were very stressful, made us appreciate you and your company even more. You stand out as exceptional loan officer who has integrity, excellent customer service, expertise and communication skills to make our dream of buying our home true. Thank you from the bottom or our hearts.
