Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Satisfied, Love it!
Juan
Fred Kreger was very prompt and courteous while walking us through the process. I've never had a mortgage before so I felt like I had a million questions.
Julie
I usually do not take time to write reviews but I can't say enough about Fred and what he was able to do for us. We were just about to give up on our purchase after being in escrow for over 45 days and hitting road block after road block. Our house and piece of property proved to be an obstacle to lend on due to a few things. Fred took our loan over and knew what the issues were, closed in about two weeks with a interest rate that was far less than we were able to get else where on the type of loan needed for this property. We are ecstatic to be moving in soon after almost giving up on this property we fell in love with the day we went to view it.
Kim
I would rate them 10 stars on performance.
Ashley
Jilyn is an exceptional loan officer. She was always extremely helpful, polite and got the job done with ease and extremely friendly attitude. It was a true pleasure working with her and definitely highly recommended.
