Fred provided me with an exceptional level of expertise in the various available loan options and their requirements and recommended the best fit for refinancing my residential mortgage. He and the staff clearly explained the process and the documentation required by the loan underwriter. Whenever a question arose Fred was quite easy to contact and then quickly and accurately responded.
Patti Handy was recommended to my husband and I by our realtor when the lender we had chosen was missing deadlines and unresponsive. We started the loan application over with Patti and in one week she had moved it along faster than the first lender in three weeks. She kept in contact to let us know what needed to be done, sent email videos that explained every step, and was genuinely concerned with helping us get through the approval process to get our new home. We would highly recommend her and would give her 5 stars in all areas.
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
We would like to personally thank David Cantrell of American Family Funding for his time and effort in helping us with our home refinancing. David along with Tami and Danie were very professional and made sure that everything went smoothly during the process. Again, thank you for all your help and we will definitely recommend your services! God bless.
Judea
Jake went out of his way to make sure that we got the loan that we needed.
David
This team got the loan approved promptly when no other lenders were able to get it done. I went through 3 others before Fred (sorry) but Fred and his team got it done. I with I had started with them the first time, it would have saved a great deal of time and money.
Deana
