Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
American Family Funding is a great lender. I highly recommend them!
Tim
Fred Arnold met with us personally and made excellent suggestions to fit our situation at our age.
Jerry
Rhona Jukes at AFF was fantastic. Met her at a mortgage "meet & greet" held at Matadors Community Credit Union in Northridge. We talked about our desire to re-fi in order to bring down the interest rate and get some cash out for home improvement. She worked with Matadors to get us an excellent rate! The paperwork process was smooth and well organized, and we were funded in about a month. Highly recommended.
Fred
I am very pleased with the service that I received from American Family Funding. Everything was done in a prompt, courteous, and most important, accurate, manner, so that there were no "hiccups" in the process.
Margo
Overall Affloans did an outstanding job. Fred Arnold paid close attention to our situation and he stepped in whenever there was a need. We were seeking a large loan and so I initiated a mortgage request with three companies, one of which was a large bank. Of the three Affloans outperformed the other two in almost every metric, the most important one being the appraisal of the property on which we were raising the mortgage. The Affloans appraiser was far more professional than the other two.
