Patti and her team at American Family Funding provided excellent service for my husband and I in the purchase of our new home. We started the loan process with a different company that was slow in proceeding and at times unresponsive. When we switched to American Family Funding, Patti started immediately, kept us informed, completed each step quickly, and had us at closing in record time. We would highly recommend Patti Handy and American Family Funding.
Robert
Absolutely the best service! Fred Arnold's integrity, patience and perseverance are greatly appreciated. You kept working even after the initial quote and got us an even better deal. Thanks for saving us money!
Tim
Great service all around and quick. And Fernando always answered the phone.
James
Fred and his team did an amazing job! Everyone was kind and clear on what they needed from me. Fred was able to find my loan early and we were able to close sooner than expected! Thank you!
Kendall
You were ready to close and had docs in escrow weeks ahead of our close date...not to mention since the concurrent escrow delayed our close you were able to extend my client's lock at no extra expense. Thanks Fred Arnold!
Tami
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
