This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.
Dayna
Preston is extremely knowledgeable, professional, and most of all personal. You will not meet another loan officer that is going to work as hard as this guy. What else is there not to like?
Alex
Fred Kreger did a great job, the email video's detailing the different steps where very insightful and unique and the team always stayed on top of and anticipated any obstacle that may have presented itself. Could not have asked for a better team and made a complicated and usually difficult undertaking fairly painless.
Alvin
Rhona Jukes of American Family Funding was very patient with me and explained everything with clarity. She was prompt and efficient with every step of the way to getting funded.
Christine
Jake is very thorough and good at explaining all the details. His promptness and being on top of things was greatly appreciated.
Would definitely recommend. I worked with Jilyn Crawford and bugged her at all hours of the day, with questions, and she was always willing to take the time to answer my questions and explain things to me that I didn't understand.
