My husband and I don't usually review anything. In this case, Fred Arnold of American Family Funding did a terrific job. The whole process was fast and efficient. I am so impressed with his staff and Fred. He is an energizer bunny with such an interesting life. And, his integrity is the best. Not many like him at all.
Fred and his team did an amazing job! Everyone was kind and clear on what they needed from me. Fred was able to find my loan early and we were able to close sooner than expected! Thank you!
Kendall
<p> I could not be happier with the service we received from Tom. He helped us with every aspect of the home buying process. </p>
<p> Thomas </p>
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.
Dayna
Rhona, thank you so much for your care, time and friendliness towards us. With our gratitude for your outstanding and excellent financial services for us.
