Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
Jake is very professional and attentive. Great to work with.
Sophia
Jake is professional, kind and extremely helpful. This was a process out of my comfort zone and Jake made it a positive experience in every way. He went out of his way to assist and accommodate us as we have a very busy work schedule. Jake is the best he was encouraging ,supportive and helpful through this process. I highly recommend him. He is AWESOME!!!
Laura
Rhona was beyond awesome! She went above and beyond the whole way!
David
Fernando and Araceli were always understanding and willing to help.
