Jake was very attentive and available by cell phone even during non-business hours.
Michael
Tom and The American Family Funding team were phenomenal with acquiring my wife and I our new home loan. Interest rates and fees were very comparable to the big banks and other lenders, and I knew being self-employed the possibilities were apparent of our loan not panning out, but they went the extra mile working diligently to explain the unique circumstances not always defined in financial paperwork. This is not my first experience with the American Family Team, and if my plans ever change from this being my retirement property, I would definitely use them again. I recommend Tom and the team highly for all my Real Estate Financial needs, in addition to my “family & friends” interested in 1st, 2nd, 3rd or their retirement home. “5 STARS” out of “5 STARS”!
Tom
Hi Fred,
I am glad to be able to to tell one and all that I am so glad I had you and your team to guide me through the, for me, difficult process of refinancing my home. Thanks, too, for going "the extra mile" to get me the best rate available on this loan. Danielle was so kind and helpful in explaining my necessary responses to time-sensitive questions going forward-no "techie" me, but I learned a lot over the course of this transaction. I would not hesitate to recommend you and American Pacific Mortgage to family and friends.
Best regards and success to all in these unprecedented times,
Karen R. Berman
Karen
Over the past twenty five years I have both financed the purchase of two homes and refinanced several times with American Family Funding.
It's always been a very positive experience working directly with Fred Arnold.
Joseph
This was the smoothest and fastest refi! Jake made himself available when we were available, to review documents and sign papers - no matter how late I got home from work. I won't hesitate to recommend him to my friends and acquaintances.
Shelley
David Cantrell did a great job. He was great at communicating with me throughout the process. His support staff were great too. I would/will recommend him to friends and family when there in the process of funding a home.