Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Patti Handy was excellent throughout the whole process I have recommended her to friends.
Thomas
Fred Arnold and Tara were fabulous. We encountered several issues required by the lender and they were creative in recommending and then obtaining solutions to each problem in a timely manner. I would recommend them for any financing or refinancing transaction without hesitation!
John
Fred Kreger gave us great service. We will recommend Fred to our friends and family.
Eric
Jake Young did an excellent job with my refinance process & loan. He was there every step of the way communicating as the process went forward. An overall excellent job! I have used Am. Family funding several times & will continue to do so. Jake will be my first call for the next loan.
G
I've known Patti for many years, but my first time with her as my mortgage advisor. Patti was on top of the entire process and we closed in under 30 days! She is professional, organized and extremely pleasant to work with. She is very knowledgeable goes to bat for her clients!
