Jilyn was awesome to work with. She answered all my questions and always made sure I had help every step of the way. I’d definitely work with her again!
Patti has been extremely helpful to us. the combination of her thorough knowledge of the mortgage business and her grasp of the current mortgage environment along with her naturally genuine, high touch approach have made home buying and refinancing so much easier to digest. We will work with her every time and have gladly referred her to friends and family, who have all had the same comments about her. I would recommend her to anyone.
Patti is the very best at what she does. She is extremely detailed, makes sure that every aspect of the process is communicated and goes out of her way to make things run as smooth as possible. Patti is very professional and knows how to get things taken care of. We would not have a mortgage today if it wasn't for Patti. We recommend her to all of our friends and family looking to buy a home.
Patti assisted me with refinancing two times. She stayed on top of things and kept me informed as to how things were progressing. Patti is a true professional and I wouldn't hesitate to utilize her services in the future.
Mike and Shelley
I just wanted to thank you for all your help and the fantastic job that you did in getting me and Carol a jumbo loan on our house in Pasadena. I was very impressed throughout by the care and professionalism of our interactions and of how careful you were and Affloans was not to mislead us in any way but to give us reliable information that we could plan on. I shopped around in looking for a mortgage company and I did have two other irons in the fire, which were both big companies - one a very large bank and the other a very large retirement investment company. Of the three mortgage companies I was working with Affloans was by far the most satisfactory, which is why I eventually went with the Affloans loan. The personal service and focus on our needs was far better than the other two companies. So I am very grateful indeed for all your help and I look forward to meeting for a meal, as we did in London at the beginning of our mortgage application.
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Fred did a great job. In 2013 we had some financial issues arise that affected our credit (not bk or foreclosure), we have been working hard since then to make up for what used to be amazing credit. We weren't quiet ready to refi our mortgage, but some medical issues came up that made it inevitable. Over that last few months we reached out to 3 other lenders/brokers (including the major bank that had our original first and second) and they would recommend whatever was stated on their rate sheet. But Fred is a problem solver and went above and beyond what the others didn't seem to want to do. He was responsive and is hard working. I highly recommend him!
Julie
I just completed a mortgage refinance with Patti Handy from American Family Funding and I was extremely pleased with her knowledge and friendly and professional service. It was a complicated transaction that required some extensive paperwork and she explained what was need and why and helped me whenever I needed assistance with a positive and upbeat attitude. The processors and underwriting all worked well together and she uses an escrow officer that is outstanding too! A really great experience and we funded our loan in 30 days! Can't say enough about Patti and her work.
