Fred Arnold, this transaction went so smoothly and easily, due mostly to the lending process at American Family Funding. Your team is so knowledgeable and each have their specific rolls in the process - I love how well your team works together and with the whole transaction staff. Thank you for a well-run company. I truly hope we do many, many more transactions together!
Fred and his team did an amazing job! Everyone was kind and clear on what they needed from me. Fred was able to find my loan early and we were able to close sooner than expected! Thank you!
Kendall
I worked with Steve Schaefer on the purchase of my home about three years ago. I am a single senior citizen, and it was a very stressful time for me. I worry about everything.
I can’t tell you how much he helped me. He was there for me whenever I needed to talk and ask him question after question. The one word that describes Steve is “PROFESSIONAL” and another word actually is “TRUST”. That is probably more important than professional. But he is that for sure also.
Everything went without a problem. Another word that describes Steve is INTEGRITY. He possesses all you want to have when you go into a real estate transaction. I highly recommend this wonderful caring person.
Shirley
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
The whole process was pretty much painless and fast. Patti kept me apprised of everything that was going on and was a pleasure to work with.
Nancy
So many aspects of house buying can be stressful. I bought in Joshua Tree and am grateful that Jilyn was so helpful. She made the process very easy and was very informative every step of the way. She went above and beyond her job and I would definitely recommend going with Jilyn and American Family Funding for purchases in the high desert.
