Rhona stayed on top of everything, always keeping me in tuned to the process. I would absolutely recommend Rhona to family and friends.
James
Jilyn, I believe you and your team are doing an amazing job, quick to respond and deliver.
Betania
Fred and Danie were so amazing throughout the entire process. I am a first time home owner so I knew nothing about the process other than through others experiences. There is no way I could have done it without them. They explained everything to me and made sure I was on top of my tasks. Everything was so easy to sign and get back to them. They even helped me close an entire week early. I could not be happier.
Crystal
Jilyn takes quick action and always responds to questions I had in a timely matter. Excellent.
Steve
In an impersonal, dial our 800 number and speak to a computer world, Jilyn is truly one in a million! She was patient, extremely knowledgeable, and explained every detail of the process, step by step, to ensure we understood it completely from A to Z. Any day of the week, any time of day or night (seriously), Jilyn was available to support us. We give Jilyn our highest recommendation!
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
