Thank you Jilyn and your team for making this process happen.
Dolores
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
Jake was a pleasure to work with. I was referred to him by a mutual friend. I spoke with him years before he handled our mortgage. He helped me through the process of learning how much I'd need to save for a down payment, credit score, and paperwork needed in order to fit my future payment into my budget. Years later when ready to buy he walked us through the process of pre-approval, underwriting, and all the closing steps. He kept in touch through email, phone, and text. With his help we waited until the right time to lock in the lowest interest rate, right before they went up. Everything was very handled very professionally and friendly. He gave honest advice as to the best products and options available. Getting approved was extremely smooth. And when there were some last minute changes these we handled quickly and easily by Jake. Closed on time with no issues. I cannot recommend him enough. He's awesome.
Dan
Jake is very thorough and good at explaining all the details. His promptness and being on top of things was greatly appreciated.
My experience with AFF has been great. Fred Kreger and his team were very knowledgeable, responsive, and professional. I'm so glad I picked AFF as my lender.Fred made sure that I had everything all set (proof of funds, credit score, etc) to ensure my loan process goes smoothly. I'm so thankful for this because the loan process was a breeze once I provided all the info Fred needed. Thank you so much.
Maria
Fred helped us consider the options available to us for pulling some money out of a house my siblings and I own. His analysis led us to refinancing the property. For the following two months, Fred stayed on top of the process, guiding us and keeping us posted on the process. He was consistently upbeat, thorough, and professional.
