I just completed a mortgage refinance with Patti Handy from American Family Funding and I was extremely pleased with her knowledge and friendly and professional service. It was a complicated transaction that required some extensive paperwork and she explained what was need and why and helped me whenever I needed assistance with a positive and upbeat attitude. The processors and underwriting all worked well together and she uses an escrow officer that is outstanding too! A really great experience and we funded our loan in 30 days! Can't say enough about Patti and her work.
Trudi
Fred and Nicole are amazing to work with. Great people and always available for questions. The whole process went smoothly.
Sean
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
Patti is a consummate professional and expedient in her service. This is the second loan we have worked with her on and I would recommend her to anyone. She is an advocate for her customers as well.
Benjamin
So many aspects of house buying can be stressful. I bought in Joshua Tree and am grateful that Jilyn was so helpful. She made the process very easy and was very informative every step of the way. She went above and beyond her job and I would definitely recommend going with Jilyn and American Family Funding for purchases in the high desert.
