Patti is very knowledgeable, compassionate, flexible, conscientious and just a very nice person!
Lisa
Fred Arnold was the lender who helped my wife and I to refinance from a 30-year fixed mortgage to a 15-year fixed mortgage. He made the process not only painless but pleasant. The refinance will save my family over a quarter million dollars. The office staff were very efficient and professional. I can’t imagine an office being better run. American Family Funding is the best. I would recommend them to anyone. They are outstanding. (extremely satisfied)
Robert
Fred Arnold is a true professional and Friend.
Jeffrey
Thank you Fred Arnold! This is our second Re-Fi with American Family Funding and Fred always makes sure he comes personally with the initial paperwork and walks us through the WHOLE process, who we will be hearing from, what comes next, etc. We would never go anywhere else, we always finish on time, and feel like we have been well taken care of. Thank you again!
Oksana
Hi Fred,
I am glad to be able to to tell one and all that I am so glad I had you and your team to guide me through the, for me, difficult process of refinancing my home. Thanks, too, for going "the extra mile" to get me the best rate available on this loan. Danielle was so kind and helpful in explaining my necessary responses to time-sensitive questions going forward-no "techie" me, but I learned a lot over the course of this transaction. I would not hesitate to recommend you and American Pacific Mortgage to family and friends.
Best regards and success to all in these unprecedented times,
Karen R. Berman
Karen
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
