Tom Pflaumer was recommended to us by our CPA. We reached out to Tom several years ago to refinance our house, but Tom was unable to help us at that time. We were upside down with respect to the value of our home.
Tom never gave up, however. He kept in touch, watched home values, and worked with us until our home value, credit portfolio, etc., were aligned to enable us to work out a much more advantageous deal. We were able to pay off a second… mortgage with a high interest rate and another account. Our new payment, which includes the property taxes, is lower than the old payments.
I am proud to recommend Tom Pflaumer and his organization. He is ethical, professional, compassionate, and intensely focused on creating value for his clients.
Karen
Working with Jilyn Crawford was an amazing experience. She offers personal help every single day! She is a wonderful human being. She explained every step and answered our constant questions and alleviated our fears. She answered her phone directly, always with a pleasant, helpful, detailed answer. She made us feel completely taken care of.
Chuck
I was extremely pleased with the professional and friendly service I received from Patti. Our transaction was not an easy one and required a lot of documentation but Patti was always on top of what was need and why and very happy to assist me in any way that I needed. She has a great relationship with the processors and underwriters and an excellent escrow officer that also went out of her way to complete our refinance in 30 days! We couldn't have ask for a better experience with a lender. Thank you Patti and American Family Funding.
Fred and his team (Nichole) are professional, responsive and there when you need them every step of the way. I highly recommend them.
Sue
Refinancing with AFF was a very pleasant experience for my wife and I. The staff was very knowledgeable, friendly and professional and I would highly recommend AFF and Fred Arnold to my friends and family.
Randall
We are very pleased with the service we received from Fred Arnold and Tara. They were diligent in completing our refinance when previous efforts with a big bank left us very disappointed. We can't recommend the team at American Family Funding enough!
