Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
Jilyn and Schaeffer were spectacular to work with - professional and caring. We recommend Jilyn without reservation or hesitation. She's someone I hope to stay in touch even though financing has been completed.... Cheers to Jilyn!
Joseph
Fred Arnold, this transaction went so smoothly and easily, due mostly to the lending process at American Family Funding. Your team is so knowledgeable and each have their specific rolls in the process - I love how well your team works together and with the whole transaction staff. Thank you for a well-run company. I truly hope we do many, many more transactions together!
Patti Handy is second to none. She is thorough, easily accessible, extremely knowledgeable and one of the most trustworthy and ethical people I know. I have worked with Patti for years as I am a real estate appraiser and realtor/broker. I also know many people who have used her services repeatedly for years. I trust her expertise and know that she would never steer me (or my clients) wrong in the financing aspect of real estate.
Laura
Honest, integrity, and professional. Nice people too (-:
Brad
We really enjoyed working with Patti. Thank you. We will work with you again for future purchases or refi. We will also recommend you to family and friends. Thank you again.
