Patti was always honest with me and told me what my options were and was available to answer any questions and concerns that I had. It was my first refinance experience, and was a good one. She always kept me in the loop throughout the process. It can be stressful for all, but I knew the process would take a while. She and her team were very patient and understanding when I had to explain the status of my line of work. Fortunately in the end, it worked out!
November 13, 2015