Vytas, we want to express enormous gratitude to your and to your agency for helping us with a house loan.
Our other experience with borrowing a loan to buy a house was very stressful. With you it was very smooth and fast. You explained to us in advance how it is going to work. Whenever we had a question, you would immediately answer it. Your knowledge, expertise, caring for your customers, incredible team of loan officers who work with you made the process of buying a house effortless. Our friends would tell us that it took them two months to close on a house, we expected the same. When we closed on a house in 5 weeks, we were amazed and so excited to move to our new home. Having other experiences of getting a loan that were very stressful, made us appreciate you and your company even more. You stand out as exceptional loan officer who has integrity, excellent customer service, expertise and communication skills to make our dream of buying our home true. Thank you from the bottom or our hearts.
I just wanted to thank you for all your help and the fantastic job that you did in getting me and Carol a jumbo loan on our house in Pasadena. I was very impressed throughout by the care and professionalism of our interactions and of how careful you were and Affloans was not to mislead us in any way but to give us reliable information that we could plan on. I shopped around in looking for a mortgage company and I did have two other irons in the fire, which were both big companies - one a very large bank and the other a very large retirement investment company. Of the three mortgage companies I was working with Affloans was by far the most satisfactory, which is why I eventually went with the Affloans loan. The personal service and focus on our needs was far better than the other two companies. So I am very grateful indeed for all your help and I look forward to meeting for a meal, as we did in London at the beginning of our mortgage application.
Fred and his team did an amazing job! Everyone was kind and clear on what they needed from me. Fred was able to find my loan early and we were able to close sooner than expected! Thank you!
Kendall
Jilyn went above and beyond to help Raul and Melissa get into their first home.
Kim
Tom Pflaumer was recommended to us by our CPA. We reached out to Tom several years ago to refinance our house, but Tom was unable to help us at that time. We were upside down with respect to the value of our home.
Tom never gave up, however. He kept in touch, watched home values, and worked with us until our home value, credit portfolio, etc., were aligned to enable us to work out a much more advantageous deal. We were able to pay off a second… mortgage with a high interest rate and another account. Our new payment, which includes the property taxes, is lower than the old payments.
I am proud to recommend Tom Pflaumer and his organization. He is ethical, professional, compassionate, and intensely focused on creating value for his clients.
Karen
Rhona Jukes of American Family Funding was very patient with me and explained everything with clarity. She was prompt and efficient with every step of the way to getting funded.