Fernando was very understanding and supportive. Always encouraged me to do what a best for my family. I would use him again.
Sheila
Patti goes above and beyond, even answering her phone at 9pm on a Friday. Patti was the deciding factor when choosing a lender.
Matthew
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
David
I just completed a mortgage refinance with Patti Handy from American Family Funding and I was extremely pleased with her knowledge and friendly and professional service. It was a complicated transaction that required some extensive paperwork and she explained what was need and why and helped me whenever I needed assistance with a positive and upbeat attitude. The processors and underwriting all worked well together and she uses an escrow officer that is outstanding too! A really great experience and we funded our loan in 30 days! Can't say enough about Patti and her work.
Trudi
Keep doing what you are doing. This message was by far the best service you provided, Fred! Thank you.
Nicole and her team were instrumental in getting all the pieces in place for our refi loan. This was one of the less stressful and easier business transactions that we've had in a long time. Thanks Nicole & team.
