This letter is to address my journey through the process of a reverse mortgage we executed for my Mom. I contacted Steve Schaefer not knowing Steve or anything about the process. From the very start to the end Steve lead us though a detail of tasks well organized with clear instructions. The process went smoothly and he kept us well informed all the way. Steve’s overall communication and pleasant demeanor made my journey quite easy. I would strongly recommend Steve to anyone who is interested in moving forward with a Reverse Mortgage.
Dayna
Jilyn is so amazing and goes far far above to make miracles happen. Her knowledge of the business and how to get what is needed done was exceptional. I would recommend Jilyn to anybody trying to get a loan, mortgage, refinance or anything related to improving your credit. Thanks for all your help and all your staff as well were amazing. Thanks again for helping me for over 6 months to get my refinance put thru and completed. So happy.
Jason
Fred Arnold was always there for me! Enabled me to secure a no-cost loan! Thank you, thank you!
Linda
Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
Outstanding, professional, service.
I will forever recommend Mr. DavidCantrell. The Trujillo Family
Donald
Me gusto mucho como me alludaron yo les doy un 10. Estoy súper satisfecha súper contenta. Son súper amables con todo. Estoy muy agradecida con Fernando y Aracely. Muchísimas gracias bueno con todos los k me ayudaron.
I liked how they helped me, I give them a 10. I’m very satisfied and very happy. They were very kind. I’m very Thankful with Fernando and Araceli. Much thanks to all that helped me.
