Fred Arnold is the best - trustworthy and honest. The entire team kept me informed. The staff is not only friendly and supportive but professional and organized.
Gina
Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
Patti goes above and beyond, even answering her phone at 9pm on a Friday. Patti was the deciding factor when choosing a lender.
Matthew
Rhona Jukes of American Family Funding was very patient with me and explained everything with clarity. She was prompt and efficient with every step of the way to getting funded.
Christine
Jilyn is one of the best lenders in the industry. I just have to say Jilyn is an absolute pleasure to work with! She truly cares about her client's and always goes above and beyond for them. My only regret is I cannot give her more than 5 stars.
Steve
The whole process was very simple and everything went smooth. The whole team was very helpful and friendly, they always answered every question we had, and the communication was great from beginning to closing.
