Patti gave 110% customer service! She went above and beyond for my family to close our loan before Xmas. She was very easy to get a hold of and would always call us back right away. She was honest straight from the beginning of our process. I would definitely recommend her to everyone I know!
Maria
Your team exceeded my expectations by providing expertise and insight on the various loan options. Status updates were timely provided each step of the way. Set and met expectations on the timing and loan approval requirements.
Phillip
Jilyn is Great at Her Job. The whole process was easy. Jilyn took the time to educate us on every step of the process. Jilyn answered our calls at all hours of the day, or returned them promptly. We highly recommend using her for your Loan Officer.
We got a great rate. Fred Arnold and staff did an excellent job of explaining terms and moving the process along.
Sharon
Very Satisfied
Art
I just wanted to thank you for all your help and the fantastic job that you did in getting me and Carol a jumbo loan on our house in Pasadena. I was very impressed throughout by the care and professionalism of our interactions and of how careful you were and Affloans was not to mislead us in any way but to give us reliable information that we could plan on. I shopped around in looking for a mortgage company and I did have two other irons in the fire, which were both big companies - one a very large bank and the other a very large retirement investment company. Of the three mortgage companies I was working with Affloans was by far the most satisfactory, which is why I eventually went with the Affloans loan. The personal service and focus on our needs was far better than the other two companies. So I am very grateful indeed for all your help and I look forward to meeting for a meal, as we did in London at the beginning of our mortgage application.
