Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Patti and her team at American Family Funding provided excellent service for my husband and I in the purchase of our new home. We started the loan process with a different company that was slow in proceeding and at times unresponsive. When we switched to American Family Funding, Patti started immediately, kept us informed, completed each step quickly, and had us at closing in record time. We would highly recommend Patti Handy and American Family Funding.
Robert
Informative along the way... and helpful when I reached out to them.
Christopher
The first time my wife and I understood and felt like we would be able to be approved for a home loan was when we were introduced to Vytas at American Family Funding. He not only explained the process clearly but was available and welcomed any of our questions and concerns. The team at American Family Funding went above and beyond to make the dream of becoming first-time homeowners for my family a reality.
This was the smoothest process anyone can ask for! Patti made it seamless and took care of every detail. She walked us through everything and gave us creative solutions with our funding. I really love that she took the time to explain everything so that we understood our obligations from costs/fees, impounding totals and our monthly payments. No surprises. In case you are wondering, I had a few surprises from using previous advisors and Patti definitely raises the bar pretty high. We highly recommend using her in the future.
