Jake was always there to answer any questions we had. He was very knowledgeable, even on things you wouldn't necessarily expect. He eased all our worries and took customer service to whole new level.
Nathan
Rhona was so unbelievably helpful on our journey to purchase a new home. She really took the time to help us understand the intricacies of getting a loan and buying our first home. Rhona went above and beyond to make our experience an easy one and I would highly recommend her to any home buyer, and especially those buying for the first time. You won't regret working with Rhona!
Kyle
Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
David and staff and escrow all handled my loan as if I was family.
William
So happy that this guy (Fernando) helps me.....very professional
