Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
Rhona was very attentive to our needs and very unique situation!
Arline
Patti and her team did a magnificent job! She helped us every step of the way! She is professional and communicates the process very clearly. She helped navigate us through the entire process. We have a business in addition to our regular income which can create both assurance to lenders as well as concern for unknown liabilities and she was able to put it all together. She is fantastic! I highly recommend her!
Fred Arnold, you and your staff were incredible, making this the most "pain-free" loan, I have ever experienced. From start to finish, it was so easy - not to mention FAST!!! Thank you Fred and crew for making it all happen in such a seamless way. We will definitely come back to American Family Funding for our future loan needs!
Denise
Jilyn always goes above and beyond. Her team is growing; thank you for getting her help.
Brenda
Truly unsurpassed service from the first phone call to the signing of closing documents. We are customers for life!
