Fred provided me with an exceptional level of expertise in the various available loan options and their requirements and recommended the best fit for refinancing my residential mortgage. He and the staff clearly explained the process and the documentation required by the loan underwriter. Whenever a question arose Fred was quite easy to contact and then quickly and accurately responded.
Steve, I am writing you to say Thank You for all you have done for my parents in helping them with their Reverse Mortgage. You did a wonderful job helping us understand how this all works and helping us through the process. You answered all of our questions and made this process so much easier. We appreciate all of your hard work! We will definitely recommend you to other people who are interested in doing a Reverse Mortgage.
Amy
I think Fred Arnold and the office (Araceli) staff were fantastic at each step toward getting our loan. I have and will continue to recommend Fred and American Family Funding.
Daren
Rhona Jukes is a professional every step along the process. She is organized and as a result, my refinance was hassle-free and completed in a record period of time. I highly recommend her services.
I have used Rhona to handle two refinances. She has always told me what to expect (good and bad) so there have never been any surprises. She stayed on top of all aspects of the loans and kept us on the loop every step of the way. I would use her again when the need arises and would recommend her to any client, friend, or family member.
We have used Rhona several times for refinancing our home loan. She is thorough, knowledgeable, persistent and delivers amazing service. I would recommend her without hesitation. I have recommend Rhona to friends and colleagues who had the same amazing experience I did. Home loans can be a huge hassle, Rhona makes the process hassle free. Highly recommend her.
Beth
Jake was very attentive and available by cell phone even during non-business hours.
Michael
I've had the pleasure of working with Fred and his team for years. Under stressful circumstances, they are always incredibly patient, and kind. Their positivity and helpfulness is clearly by design, rather than on accident. I am consistently impressed with the level of professionalism with a personal touch, provided by American Family Funding and recommend them wholeheartedly.
