Great experience with Fernando. He was always available to answer our questions, he worked around our schedules. Fernando made us feel comfortable with the entire process of buying our home.
Jason
Patti and her team at American Family Funding provided excellent service for my husband and I in the purchase of our new home. We started the loan process with a different company that was slow in proceeding and at times unresponsive. When we switched to American Family Funding, Patti started immediately, kept us informed, completed each step quickly, and had us at closing in record time. We would highly recommend Patti Handy and American Family Funding.
Robert
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Vytas was prompt in meeting his appointments and honest. He didn't give us any run around, his service was great.
Joseph
Rhona was available to answer any questions I had, no matter what time I called her. The service at American Family Funding was excellent - thank you.
