Fred Kreger and his colleagues went out of their way to do everything possible to help us--even some things that would never have occurred to me to ask for. Fred drove out of his way to pick up our loan documents so he could start processing them right away, and he helped convince the listing agent to accept our offer in a competitive market. I have already recommended him to many people.
Jennifer
Rhona Jukes was amazing. She kept me informed throughout the entire loan process.
Adrian
Jilyn was very patient and explained to us every step of the way. She has awesome customer service skills and we will refer her to all our friends and family
Marisa
This was my first time buying a home. Jilyn was recommended to me by a local realtor and she was the perfect lender for me! She listened to my needs and helped me find a loan at a great rate for my targeted budget. There was never any pressure for me to make a decision that I wasn't sure about, and she was 100% honest through the entire process, from pre-qualification and estimated rates all the way through closing, no surprises. We closed at a rate that was very close to the original quote when we were just running numbers, and the combined loan, local taxes, and other costs came in right at my target monthly budget. She was very helpful and truly went above and beyond to be on-call whenever I needed her help and answer every question about the buying process that I had. I would definitely recommend Jilyn to others and especially those who are buying their first home such as myself. I would be happy to work with her again for my next purchase.
Jeremiah
Vytas was prompt in meeting his appointments and honest. He didn't give us any run around, his service was great.
Joseph
American Family Funding was recommended to me by a person at another bank who did not do the type of loan we needed. My mother was trying to take out a loan on her fully paid for house with Bank of America to finance the care of my stepfather in a home board and care. She had been with BofA for decades and had more than enough income/assets to qualify. After initially being told "all good" followed by more than 3 months of rudeness, asking for documents already provided, repeatedly changing the terms of the loan, and telling us "we don't care if you go somewhere else" my Mom was in tears and I fired them. AFF completed the deal in less than 6 weeks, on the terms originally agreed to and with kindness and understanding in a very stressful situation. Nicole and Fred were outstanding, efficient and professional. I would recommend them again and again and again.
