I found everyone involved very professional; they made the process seem very simple; extremely clear and great communications through out the whole process from start to finish.
Gary
Fred did a great job. In 2013 we had some financial issues arise that affected our credit (not bk or foreclosure), we have been working hard since then to make up for what used to be amazing credit. We weren't quiet ready to refi our mortgage, but some medical issues came up that made it inevitable. Over that last few months we reached out to 3 other lenders/brokers (including the major bank that had our original first and second) and they would recommend whatever was stated on their rate sheet. But Fred is a problem solver and went above and beyond what the others didn't seem to want to do. He was responsive and is hard working. I highly recommend him!
Julie
Fred and team were wonderful to work with and we would highly recommend them to our friends and family.
Kathy
Patti was extremely helpful in determining whether a refi would be beneficial to our family. I never felt pressured in any way to move ahead with a refi decision. She laid out the options for us, and when we decided it was in our best interest, her team processed the refi quickly and efficiently. The process was much easier than we expected.
Lauren
Jake was fantastic! Seriously! I’m no mortgage expert, and he broke everything down and helped me to understand each and every step along the way. He was always available if I had a question, no matter what time of the day or night. He was extremely kind and courteous with each and every interaction I had with him. Not only was he very helpful, but he kept everything going in a timely fashion and made sure it all funded and closed exactly on time. I couldn’t possibly be more pleased.
Jilyn was awesome to work with. She worked with us and guided us every step of the way even before being able to get pre-approved. She let us know exactly what we needed to do to improve our credit to be able to purchase our home. Without Jilyn I don't believe we would be in our new home.
