Very friendly and helpful. Fernando and Araceli were always available and ready to help me with any questions I had.
Joshua
I believe the client overall service and satisfaction was very much at the top of your list by you and your team
Jesse
Very Satisfied with Patti Handy
Christian
I was under the assumption that my loan would be near to impossible to refinance because it was based off of a loan modification. Combine that with the fact that I work for the entertainment industry and I thought it couldn't be done. Fred Kreger and his team not only helped me to accomplish my goal but in a very painless process.
Carlos
Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
We needed to end our PMI payments, reduce or interest rate and shorten the length of our payoff time. Rhona put a package together that did all of this and then walked us through each step of the process. She was completely professional and went out out of her way to make sure we understood everything. We were very pleased!
