Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
I am very pleased with the service that I received from American Family Funding. Everything was done in a prompt, courteous, and most important, accurate, manner, so that there were no "hiccups" in the process.
Margo
Great & very helpful service.
Clifford
Nicole and her team were instrumental in getting all the pieces in place for our refi loan. This was one of the less stressful and easier business transactions that we've had in a long time. Thanks Nicole & team.
Marissa
Anna was on top of everything. We had a tight timeline and various complexity and in the end we got a great rate and closed on time very smoothly. If you want to avoid those last minute "oh whoops" deals that you get so often then use Anna.
Chris
This is my second house through Jilyn. Each time was smooth and she kept me updated and informed the entire process. Everything was explained to me and was just a pleasant process. I 100% recommend her and will use her again.
