Jilyn, I just wanted to take this opportunity to tell you how much I appreciated all your help and calm presence in the midst of my house buying experience. You were very professional and kind and I really appreciate that.
Michele
Everyone in your office was extremely personable, helpful, knowledgeable and efficient (the list could go on and on). Not only have they mastered the nuances of their industry but they have also mastered the art of providing superior customer service. When they were helping me with something it was as though I was their only client; their focus was on helping me without any distractions. Everyone that I spoke with treated me as if they had known me for years even if I had never met them. Everyone was up to date on my situation; I never had to re-explain past conversations. This is a very comforting feeling when you are going through a new home purchase. In all the hassles that go along with purchasing a home and moving, American Family Funding was the easiest part of the journey. I can't thank them enough for all their help. I wish that other service providers were as pleasant to work with as American Family Funding.
Jeriann
Well I don't have a easy refinance because I'm my son's conservator so it took a little time, but Jilyn was awesome and patient...
Kim
Steve, I am writing you to say Thank You for all you have done for my parents in helping them with their Reverse Mortgage. You did a wonderful job helping us understand how this all works and helping us through the process. You answered all of our questions and made this process so much easier. We appreciate all of your hard work! We will definitely recommend you to other people who are interested in doing a Reverse Mortgage.
Amy
Fred Arnold is a true professional and Friend.
Jeffrey
Overall, it was a good experience. They made sure to make it as easy as possible. Very satisfied with service, Vytas.
