Patti was not only intelligent and knowledgeable, but extremely personable and helpful. I would recommend her to anyone that is looking to purchase or refinance their home.
She is the BEST!!! I have never had such great customer service. I went through some ups and downs with the offers, but Patti was there for me every step of the way. She gave me facts that allowed me to weigh my decisions and make better decisions. I have already told many friends to use her if they have lending needs. I can't tell you one negative thing!!
Unbelievable service! Patti is extremely knowledgeable, patient and was able to explain everything to my husband and I in simple terms. Things can be quite confusing in the mortgage world but Patti made sure that everything made sense to us. She would answer emails and phone calls on the weekends and always checked in with us to let us know how things were progressing. At the end of the process it felt like Patti was a part of the family! Patti is an absolute pleasure to work with and we will only work with her from here on out if we need to refi or if we ever need a new mortgage.
Patti always returned emails and answered the phone promptly.
Robin
Vytas was very professional and informative. Was available to answer questions throughout the process. Will be recommending AFF to family and friends!
Brian
I got involved with the reverse mortgage process a few months ago. I was both nervous and had a lot of questions. Steve Schaefer was extremely helpful in all aspects. He really took the time to answer all my questions and make the process less stressful.
John
Fred Arnold and team never fail. The rate was good and the process ran smoothly. This time it was for a home purchase in Palm Desert California. I've used Fred's services many times in the past for previous home purchases and refis and always with satisfaction and that's why I always recommend Fred to friends.
Patti was incredibly helpful, professional and creative. She was very hands on walking us through the loan process, making it simple and stress free. I would recommend her services to anyone.
